Terms of Service

Last updated: 5 June 2026 — Version: 2026-06-05-v1

1. Publisher and identification

The "Roro Vision" service is published by Alexandre Khalifé, a sole trader (entrepreneur individuel) operating under the trade name "Roro Vision":

2. Purpose

These Terms of Service ("Terms") govern access to and use of the Roro Vision application and related services. By creating an account or using the service — including in trial mode — you acknowledge that you have read these Terms and accept them in full.

3. Description of the service and features

Roro Vision is a voice assistant powered by artificial intelligence, designed to help visually impaired people in their daily lives. You take a photo and ask a question out loud; the service describes the photographed document or object and answers by voice — for example to read administrative mail, medication dosages, invoices, labels or screens.

4. Technical requirements

Use of the service requires a compatible smartphone with a microphone and a camera, as well as an active internet connection.

5. Access to the service: trial, account and subscription

6. Generative artificial intelligence: limits and warnings

The service relies on a generative artificial intelligence model (see the Privacy Policy, processors section). Such technology may produce inaccurate, incomplete or unsuitable responses: "Roro can make mistakes." You are encouraged to remain critical and to verify any important information with a reliable source or a qualified professional.

The service is in no way a substitute for the advice of a qualified professional (health, legal, financial, etc.). In particular, regarding health:

Roro Vision is not a medical device. The service does not provide a diagnosis and is not a substitute for the advice of a healthcare professional. Information relating to medication must be confirmed with a pharmacist or doctor.

7. Pricing

The service operates using a system of credits. One (1) credit corresponds to one (1) minute of conversation. As an indication and subject to later adjustment, no credit is charged for a conversation shorter than fifteen (15) seconds, and the duration of a single conversation is capped at approximately three (3) minutes. Subscriptions and credit packs are offered through the distribution platforms (Apple App Store and Google Play) and managed via the RevenueCat provider. The anonymous trial mode grants free credits.

Price. No fixed price is stated in these Terms. The applicable price is the one displayed by the distribution platform (App Store or Google Play) at the time of purchase, which prevails. The price is therefore brought to your attention and accepted by you before any payment.

Price changes. Price changes apply to future purchases. For an auto-renewing subscription in progress, any price increase is notified in advance (by email or within the application) and, where the distribution platforms' rules or European Union consumer law so require, your prior consent is obtained; failing consent, the subscription is not renewed at the new price and may be cancelled free of charge.

8. Right of withdrawal

Under Article L. 221-18 of the French Consumer Code, the consumer generally has a period of fourteen (14) days to exercise the right of withdrawal for a distance contract. However, as the service consists in the supply of digital content not supplied on a tangible medium, a user who requests immediate performance of the service (access and consumption of credits) before the end of the withdrawal period and expressly acknowledges waiving that right loses the right of withdrawal for the content already supplied, pursuant to Article L. 221-28 (13°) of the French Consumer Code.

9. User obligations

You undertake to use the service in accordance with its purpose and applicable law, not to misuse it, not to infringe the rights of third parties, and not to compromise the security or proper operation of the service. You are responsible for the confidentiality of your login credentials.

10. Intellectual property

All content, design, code and trademarks related to Roro Vision are the exclusive property of the publisher. Any reproduction, distribution or creation of derivative works is prohibited without prior written authorisation.

11. Liability

The service is provided "as is", within the limits permitted by law. The publisher shall not be liable for indirect damages arising from the use or inability to use the service. This clause shall not exclude the statutory guarantees and mandatory consumer rights granted by the French Consumer Code and the Civil Code.

12. Personal data

The collection and processing of personal data are governed by our Privacy Policy. By using the service, you acknowledge that you have read it.

13. Termination and account deletion

You may delete your account at any time from the application settings. Deletion is subject to a 30-day cooling-off period, during which the account can be reactivated. After this period, personal data is permanently purged (see the Privacy Policy).

14. Changes to the Terms

The publisher may amend these Terms. Under Article 1119 of the French Civil Code, general terms are enforceable against the user only if they have been brought to their attention and accepted by them. Users are informed of significant changes within the application; continued use after such notice constitutes acceptance of the amended Terms.

15. Governing law and dispute resolution

These Terms are governed by French law. In the event of a dispute, a consumer may use a consumer mediator free of charge and may bring the matter before any territorially competent court under the Code of Civil Procedure, including the court of the place where they resided when the contract was concluded.

16. Contact

For any question regarding these Terms: support@roro.vision.

Notes and references

The references below point to the applicable official sources.

  1. LCEN, Act No. 2004-575 of 21 June 2004, Article 6, III (legal notice) — Légifrance.
  2. French Consumer Code, Article L. 111-1 (pre-contractual information) — Légifrance.
  3. French Consumer Code, Article L. 212-1 (unfair terms) — Légifrance.
  4. French Consumer Code, Article L. 221-18 (right of withdrawal) — Légifrance.
  5. French Consumer Code, Article L. 221-28, 13° (exception, digital content) — Légifrance.
  6. French Consumer Code, Article L. 215-1 (tacit renewal) — Légifrance.
  7. French Consumer Code, Articles R. 212-1 and R. 212-4 (price-variation clauses) — Légifrance.
  8. French Civil Code, Article 1119 (enforceability of general terms) — Légifrance.
  9. French Civil Code, Article 1128 (conditions for the validity of a contract) — Légifrance.
  10. French Civil Code, Articles 1163 and 1165 (determinable price; price setting) — Légifrance.